AFCD Contact Us

If you have any enquiries, suggestions or complaints on our services, you may contact us through the following channels -

You may call our 24-hour interactive hotline (852) 2708 8885. You can choose to listen to the pre-recorded messages on our services, or if you choose to talk to the operator, your call will be transferred to the "1823 Citizen's Easy Link". You may also call (852) 1823 direct (24-hours a day) to make your suggestions, enquiries and lodge complaints. If the line is busy, you may leave your message with the phone recorder and agent of the "1823 Citizen's Easy Link" will call back as soon as possible.

You may send us your written enquiries, suggestions or complaints :-

(a)	by mail to	:	(a) Agriculture, Fisheries and Conservation Department 5/F, Cheung Sha Wan Government Offices 303 Cheung Sha Wan Road Kowloon
(b)	by fax to	:	(852) 2311 3731
(c)	by email to	:	mailbox@afcd.gov.hk

You may also visit our office at 5/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon. The opening hours of our Reception Counter are:-

Mon - Fri	:	8:30 a.m. — 12:30 p.m. 1:30 p.m. — 5:45 p.m.
Sat	:	Closed

When you send us your suggestions, enquiries or complaints, please leave us your day-time contact number to facilitate our follow-up action.

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