2025/09/26
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Address and Opening Hours

Counter/Centre services Weekday Saturday Sunday and Public Holidays
Licensing Counters
5/F, Cheung Sha Wan Government Offices
8:30 am to 12:30 pm &
1:30 pm to 5:45 pm
Closed Closed
Shroff Counter
5/F, Cheung Sha Wan Government Offices
8:30 am to 12:30 pm
1:30 pm to 5:15 pm
Closed Closed
Endangered Species Resource Centre
6/F, Cheung Sha Wan Government Offices

 

Monday to Friday
10:00 am to 12:00 pm
2:00 pm to 4:30 pm
(by appointment)

 

Friday
2:00 pm to 5:45 pm
(for walk-in visitors)
Closed Closed
General Enquiries Counter
5/F, Cheung Sha Wan Government Offices
8:30 am to 12:30 pm &
1:30 pm to 5:45 pm
Closed Closed

 

Country parks, marine parks, the Hong Kong Wetland Park, Hong Kong UNESCO Global Geopark, Long Valley Nature Park and the Animal Management Centres of the Agriculture, Fisheries and Conservation Department continue to provide services to the public during holidays. Please visit their specific webpage for details of the opening hours and the arrangements under inclement weather conditions.

 

Inclement Weather Special Arrangements

 

When Tropical Cyclone Warning Signal No. 8 or above is issued

 

In general, our offices and the counters/centres will be closed when Tropical Cyclone Warning Signal No. 8 or above is issued. If a pre-No.8 special announcement is made during office hours, the services will continue until all attending public present have been served.

 

When Black Rainstorm Warning or “Extreme Condition” announcement is issued

 

In general, our offices and the counters/centres will be closed when a black rainstorm warning or “Extreme Condition” announcement is issued before office opening hour. If such signal or announcement is issued during office hours, our offices and the counters/centres will remain open.

 

When Tropical Cyclone Warning Signal No. 8, Black Rainstorm Warning or “Extreme Condition” announcement is lowered or cancelled

 

If the Tropical Cyclone Warning Signal No. 8, Black Rainstorm Warning or “Extreme Condition” announcement is lowered or cancelled on a working day (i.e. Monday to Friday), subject to the circumstances prevailing at the time, our offices and the counters/centres will generally aim to re-open either at the usual time in the morning or within two hours after the lowering or cancellation. However, our offices and the counters/centres will in any event remain closed if the Tropical Cyclone Warning Signal No. 8, Black Rainstorm Warning or the “Extreme Condition” announcement is lowered or cancelled two hours or less before their normal closing hour on Monday to Friday.

 

For enquiries, please contact: 

1823 Call Center (tel: 1823, fax: 2760 1823, email: tellme@1823.gov.hk) ; or

AFCD (fax: 2311 3731, email: mailbox@afcd.gov.hk)